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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 36777
Experience:  Over 15 years of consulting to the IT industry
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Have just joined BT Infinity 1 from TalkTalk. How do I access

Customer Question

Have just joined BT Infinity 1 from TalkTalk. How do I access my email account on PC.
Submitted: 3 years ago.
Category: Computer
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is Richard.

Which email program are you using on the computer that you wish to view the Infinity emails in?

Thank you
Customer: replied 3 years ago.
Outlook Express6
Expert:  Richard replied 3 years ago.
Thanks Gill

To setup Outlook Express with Infinity, please do the following.

Open Outlook Express, click on the Tools menu then select Accounts from the drop down menu.

Click the Mail tab, then click Add and select Mail.


The wizard will start. Type in your name then click Next.

Enter your email address. This will be in the following format: yourname@btopenworld.com or yourname@btinternet.com. Click Next.

Enter the BT mail server address for the incoming and outgoing mail servers: mail.btinternet.com

then click Next.

Enter your username and password then click Next.

Click Finish.

To complete the account creation process click Tools then select Accounts.

Set up your email in Outlook Express

Click the Mail tab, then click Properties.

Select the Servers tab and click the 'My server requires authentication' box to place a tick inside. Click OK.

Email is then setup within Outlook Express.

If you have any difficulties at all, please do not hesitate to let me know so I can assist you further

Thank you

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