Completed the above tasks which seemed to reset successfully, but after reboot, the problem still exists.
I have no network cable, but I have connected via my wireless virgin media router. I hope this is still ok.
The numbers are 735-650-271
Richard, still the same I'm afraid.
All done, still the same.
No, I bought the wireless dongle Grimm WE today. As I said the dongle works with my kids go laptop, my Amazon kindle and my friends iPhone. My laptop works fine connected via my virgin media wireless router as you saw via join me.
Alcatel y800 mobile WiFi dongle from EE
Reset the dongle still only connects with local access only
Unticked protocol 6 and restarted but still only get local access.
192.168.1.1 on my connected HP laptop with internet access.
It's the same on my toshiba that connects, but only has local access.
All done waited 5 minutes, still the same.
All done, no change.
I get internet explorer cannot display webpage.
Richard, I have been able to do the above last night when I got home and was connected to the internet via my virgin media wireless router. I am now back in my office but it still doesn't work. I only have internet access through my kindle now, which is connected through the alcatel dongle.
Will I need to back up my data ?
I will complete a full backup and restore the laptop, I will let you know tomorrow as I have work now. Thanks Steve