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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 36586
Experience:  Over 15 years of consulting to the IT industry
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i have had a new modem installedby telecoms as part of theit

Resolved Question:

i have had a new modem installedby telecoms as part of theit fibre upgrade, the problem is that i cannot print, the wireless printer ison , but when troubleshooting it says printer isoff and to switch off /on, when looking at what is queing for print it saysprinter is offline ?

printer is HP VIGOR 2300 SERIES
Submitted: 3 years ago.
Category: Computer
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is Richard.

When you had the router changed, you need to reinstall the printer so it joins the new wireless network.

Like you did when you first received this printer.

Have you reinstalled the printer so it connects to this new wireless network?

Please let me know

Thank you
Richard and other Computer Specialists are ready to help you
Customer: replied 3 years ago.

THANKS RICHARD, PROBLEM IS I DO NOT HAVE THE INSTALLATION DISCS CAN I DOWNLOAD THEM FROM ANYWHERE?


TONY

Expert:  Richard replied 3 years ago.
No problem Tony, you can download and install the Software that was on the disk, from my link below

Click Me To View

Let me know if you have any difficulties please

Thank you

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