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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 31195
Experience:  Over 15 years of consulting to the IT industry
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Hi, I have a Acer aspire x1301 desk top pc. I have lost the

Customer Question

Hi, I have a Acer aspire x1301 desk top pc. I have lost the driver for the NVidia stereoscopic 3d graphics card original installed on the pc. I have tried downloading a new driver with out any success.

Regards
Bob
Submitted: 3 years ago.
Category: Computer
Expert:  Jerry Hannell replied 3 years ago.

XXXXX XXXXXnell :

Hello and welcome to Just Answer. My name isXXXXX will be happy to assist you today.
---
Hello sir/madam, are you currently using the computer in question now?

JACUSTOMER-te0ali67- :

Hello, yes I am using the pc in questio

XXXXX XXXXXnell :

i am checking the driverws

XXXXX XXXXXnell :

drivers

JACUSTOMER-te0ali67- :

Thank you Jerry.

JACUSTOMER-te0ali67- :

Rgards

JACUSTOMER-te0ali67- :

Bob

XXXXX XXXXXnell :

you are welcome

XXXXX XXXXXnell :

can you go to :

XXXXX XXXXXnell :

 


http://tinyurl.com/nvgldoo


 

XXXXX XXXXXnell :

it lists 2 files

XXXXX XXXXXnell :

can you download one of them

XXXXX XXXXXnell :

and install

XXXXX XXXXXnell :

it is your driver

JACUSTOMER-te0ali67- :

sorry I cannot see these files you refer too.

JACUSTOMER-te0ali67- :

error code from windows update is 800F0104

XXXXX XXXXXnell :

can you try this link

XXXXX XXXXXnell :

(109 MB)

JACUSTOMER-te0ali67- :

Adobe cannot open this link.

XXXXX XXXXXnell :

can you right click> save target as

JACUSTOMER-te0ali67- :

Hi Jerry, the link will not open ?

XXXXX XXXXXnell :

when you right click, do you see the "save target as "option?

JACUSTOMER-te0ali67- :

Hi Jerry VGA ATI .NNN-NN-NNNNZIP FILE DOWNLOADED BUT NOT SUPPORTED BY ADOBE ?

XXXXX XXXXXnell :

can you right click on it

XXXXX XXXXXnell :

do you see open with?

XXXXX XXXXXnell :

"open with"

JACUSTOMER-te0ali67- :

I have saved this file now ?

XXXXX XXXXXnell :

yes

JACUSTOMER-te0ali67- :

This is on my desk top but still will not open due to adobe issues !!

XXXXX XXXXXnell :

do you see the file on your desktop ?

JACUSTOMER-te0ali67- :

Sorry Jerry, I thought you may be able to assist by fixme.it link, offering external support?

XXXXX XXXXXnell :

let me opt-out and redirect this question to other experts for remote assistance if no expert opts-in, we can continue

Expert:  Richard replied 3 years ago.
Thank you for your question, my name is Richard.

How long ago did you lose the driver?

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