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Richard Hill
Richard Hill, Computer Enthusiast
Category: Computer
Satisfied Customers: 381
Experience:  A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.
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tv vison not working after download has been added

Customer Question

tv vison not working after download has been added
Submitted: 3 years ago.
Category: Computer
Expert:  Richard Hill replied 3 years ago.
Hi,

Please could you provide the make / model number of the TV?

When you say download, do you mean a software update for the TV?

Best Regards,

Richard
Customer: replied 3 years ago.

panasonic / txl132g108

Expert:  Richard Hill replied 3 years ago.
Hi Richard,

Firstly, if you haven't done so already try pressing the TV and AV buttons to see if you can get anything to appear.

If that doesn't work, I suggest returning the TV top Shipping Condition. I'm not sure if you can see the setup menus but the process is:

1. Press Menu
2. Select Setup
3. Select System Mneu
4. Select Shipping Condition
5. Select Set
6. Select OK to Confirm, Select OK to Confirm, Select OK to Start

When you turn the TV on Auto Setup will start.

Was the TV turned off during a software update (can take up to an hour)?

Let me know if that helps, if not I'll investigate further

Best Regards,

Richard
Customer: replied 3 years ago.

your answer has not solved the problem

Expert:  Richard Hill replied 3 years ago.
Hi Richard,

Was you able to perform the reset to Shipping Condition and re-tune the TV?

Best Regards,

Richard
Expert:  Richard Hill replied 3 years ago.
Hi Richard,

Do you require any further assistance with this?

Best Regards,

Richard

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