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Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 11816
Experience:  8+ years of professional support for tech-related issues, including computers, email and software.
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I have an hp pavilion lap top my hdmi port has been disabled

Customer Question

I have an hp pavilion lap top my hdmi port has been disabled and is not shown in my sound selection window how do i re-enable my hdmi port ?
Submitted: 3 years ago.
Category: Computer
Expert:  Bryan replied 3 years ago.
Hi, and thanks for using JustAnswer.

Add this page to your Favorites/Bookmarks first, so as to get back to me anytime later on, if needed.

Are you not able to get any sound from your system now? When did this issue start? Also, may I remote in to your computer now, and take a look at the issue for you?

Regards
Customer: replied 3 years ago.


i cant get sound or vision because i couldnt get sound through my headphones i disabled hdmi not realising it would permanently delete it


and yes to remote


 

Expert:  Bryan replied 3 years ago.
Okay; please open up the following link now:
https://join.me/

Click on the orange 'start meeting' button, then download and install the join.me application. A 9-digit code (join.me/XXX-XXX-XXX) should automatically show up at the top of your screen accordingly.

Just reply back here with the code, and I'll be remotely connected. Thanks!

Regards

Customer: replied 3 years ago.


962349400

Expert:  Bryan replied 3 years ago.
Hi, it looks like we got disconnected from the remote session after the restart - could you update me on the issue, please?

Regards

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