How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 36776
Experience:  Over 15 years of consulting to the IT industry
32989067
Type Your Computer Question Here...
Richard is online now

computor working very slow

Customer Question

computor working very slow
Submitted: 3 years ago.
Category: Computer
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is Richard.

Did this just recently happen? OR it has been slow for a long time, and you want to know what to do to speed it up?

Thank you
Customer: replied 3 years ago.


slow for a long time

Expert:  Richard replied 3 years ago.
Thank you Carole.

I will give you the steps to follow that is going to clear all the corruption and problems on the computer and get it running at optimal speed.

Please follow my instructions below carefully, and if you have any difficulties with any of the steps, please let me know and I will be happy to guide you through.

Do the following please

Download CC Cleaner (free) from here

CC Cleaner

(Click Download Latest Version on the top right)

Run it and let it scan and repair your registry.

Once done, restart the computer

Than

Click Start, All Programs, Accessories, right click on Command Prompt and select Run As Administrator.

A black window will open.

Type in it

sfc /scannow

press enter and when it has completed, type in

chkdsk /f

Press enter.

It will give a message "the type of the file system is NTFS cannot lock current drive.
chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts y/n" Say Y, press enter and restart the computer.

Than click Start, type in

%temp%

Press enter.

Delete all the files and folders listed there. If windows complains a file is in use, you can skip this.

Once done, Please do the following in Internet Explorer

Click Tools (the gear wheel top right) than Internet Options

Click on the General Tab and Delete all Temporary Internet Files.

Than click the Advance Tab and click Reset

Then Click Start, type in MSCONFIG and press enter.

Click on the Startup Tab and click Disable All.

Click on the Services Tab and click "Hide All Microsoft Services"

Then click Disable All

Click ok, restart and the computer is now running as fast as possible, with all corruption removed.

If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you

Related Computer Questions