are you using another computer to communicate with me? (is your hp computer with you now?)
I am using my mobile. Hp computer in front of me
can you access your hp in safe mode? (f8)
(do you know how)
can you start your computer and press f8 repeatedly
what happens ?
Boot device not found etc. just the same error message
what was the last time you were able to start your computer ?
About 4pm this afternoon
do you know how to disconnect and reconnect your harddisk ?
Sorry does that mean I have to press #1
No I dont
your harddisk is located at the bottom of the laptop: can you check this: http://www.youtube.com/watch?v=jrSEH2jMxbk
Just getting a screw driver. Please hang on
I have watch I tube and mine not in same position. under neath I have 3 parts. The battery and then a small part that opens then a large part. None look like hard drive in u tube
can you open that small part
one of them must be your harddrive
That is screwed in. it looks like a small computer panel with 2 wires attached
do you see your harddisk there?
(harddisk similar to that one in the video)
Nothing like u tube. Could it be in disc slide at side
probably, can you try it
Ok. Please give me 2 minutes
No nothing similar there. Only disc reader
do you have another part you can look at ?
I am going to watch the u tube again
ok, can you start your computer now
same boot error?
can you go to your bios
do you know how ?
can you go to bios
and check if your computer can see your harddisk
can you see your harddisk there?
can you select primary harddisk self test
it is not able to see your harddisk
can you check your harddisk again, and check if you connect it properly and carefully