hi, i have to wait 24hours to see if i have provided enough info for microsoft to recover my account. once this happens i will let you know. thank you
Hi. managed to sort out my hotmail access. I had turned on the two step verification and thats why i was unable to access the emails from any devices! Microsoft got intouch and stated that they normally ignore all requests to reset accounts when the two step verification is turned on but would try and help me otherwise on this occasion! Thank you for your advice and help.. highly appreciated.