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Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 14398
Experience:  Over 10 years of professional experience.
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what format do domestic DVD players play back in the uk

Customer Question

what format do domestic DVD players play back in the uk
Submitted: 3 years ago.
Category: Computer
Expert:  James K. replied 3 years ago.

Hello

My name is James

Welcome to Just Answer

This is the computer section are you trying to Play a Dvd on your computer >?
Customer: replied 3 years ago.

No I want to know what format will play on my DVD player not on my computer

Expert:  James K. replied 3 years ago.
Perfect let me move this to the TV and DVD section for you
Customer: replied 3 years ago.

I have a disc in mp4 and it will play on my computer but not on my DvD player thru the TV I have tried it on 3 differant sets


I want to know what format I have get it converted into

Expert:  Jason Jones replied 3 years ago.

Hello and thank you for your question today. My name is Jason. I look forward to helping you today.


I see that you have been working on this problem for quite a bit of time.

Do you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem? I will send a remote link within minutes after your response, so please keep refreshing the page. No extra charge.


Thank you.
Expert:  Jason Jones replied 3 years ago.

The issue is not related to the TV or DVD category. It has to do with how the discs are being burned.

May I remote into your system and show you how to properly burn the DVDs?
Customer: replied 3 years ago.

Its the master disc that gets a message on the tv screen saying that there is no dicsc when it is in the player

Expert:  Jason Jones replied 3 years ago.
Yes, I understand. That is because it was burned incorrectly.


Thank you for the update.

May I please, start a remote screen sharing session with you so that I can better help you resolve this problem? No extra charge.

Customer: replied 3 years ago.

Yes

Expert:  Jason Jones replied 3 years ago.


Thank you.

If you are using a PC, Internet Explorer works the best. If you are using a Mac, only Safari will work with this remote.

Please, click the following link and allow the remote app to run: http://166.78.231.170:8040/?Session=28f25b90-8c8c-4ecf-8d3e-99d105b9d0eb

Expert:  Jason Jones replied 3 years ago.


Are you having any problems with running that remote application after it is downloaded?

Which Internet browser are you currently using (Internet Explorer, Firefox, Safari, or something of the like)?

Customer: replied 3 years ago.


internet explorer

Expert:  Jason Jones replied 3 years ago.


Thank you for the update.

Does that mean you didn't have any problems with the remote?

Please, let me know when you are ready to continue.

- Jason
Customer: replied 3 years ago.

All I want to know is what format do I have to edit into for play back on domestic DVD player

Expert:  Jason Jones replied 3 years ago.


The answer to that simple question is that you need to use the PAL format and not the NTSC format.

You have to burn it as a VIDEO DVD disc and not a DATA DISC. May I ask, which application you are using to burn it?

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