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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 36777
Experience:  Over 15 years of consulting to the IT industry
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i have not been on my yahoo for some time and forgotten all

Customer Question

i have not been on my yahoo for some time and forgotten all passwords and correct email my date of birth is XX XX XX the old address is XX XX XXXXXX XXXX XXXXXXXXX can u help thankyou jannette

Submitted: 3 years ago.
Category: Computer
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is Richard.

When you try to log into Yahoo, what is the exact message you get when it fails?

Thank you
Customer: replied 3 years ago.

no record of your id and password

Expert:  Richard replied 3 years ago.
ok, it means you are using the wrong email address as your login.

Go to the address

https://edit.yahoo.com/forgotroot

And choose " I forgot my Yahoo! ID"

Click Next and follow the instructions.

Are you able to find your Yahoo ID doing this Jannette?

Please let me know

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