Hello my name is John I will be assisting you today. I am sorry to hear that you are having trouble with your email account. I will try my best to help you
Sir/Ma'am please provide the following details so that I can help you
1. The operating system installed in the PC.Is it windows Xp, Windows Vista, Windows 7 or windows 8
2. Which web browser are you using is it Internet explorer, Mozilla Firefox, Chrome or any other
Thank you for joining the chatNote: - Type your message in the chat box below then press enter to send it or click on reply to send it so that I can see your reply
Sir/Ma'am did you see my above questions for additional information if so please reply
Internet explorer. possibly windows7 but really don't know.
Its ok thank you for the update,Both Hotmail and outlook are same so when you get the outlook page enter your full Hotmail email address including @ hotmail.com then your password.Have you tried that
Internet explorer, possibly windows vista, not sure.
Sir i have got that reply.Both Hotmail and outlook are same so when you get the outlook page enter your full Hotmail email address including @ hotmail.com then your password.Have you tried that?
sir did you get my previous reply?
Sir i am not getting any replies from you?Is there any problem with chat mode?
Sir it seems like you are offline now and i didn't get any reply from you either so please let me know when you are back