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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 148
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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how can I find my lost/forgotten administrator password

Customer Question

how can I find my lost/forgotten administrator password
Submitted: 3 years ago.
Category: Computer
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is Richard.

What is the exact mesage you get when it fails to log in.

And to check, is this really Windows 98 (as this is listed) or Windows XP / Vista or 7?

Thank you
Customer: replied 3 years ago.

sorry it should read win8

Expert:  Richard replied 3 years ago.
No problem and thank you.

Is it an inbuilt windows account or a windows live email address as the account for logging into your computer?

Thank you
Customer: replied 3 years ago.


the os was built into the laptop when I purchased it .the laptop is an


 


ASUS K55A what other onfo doyou need sorry if I seem to be slow or thick I am a novice and I am strugglingwith the damn thing

Expert:  Richard replied 3 years ago.
Thats no problem.

Can you turn off the computer.

Hold SHIFT and turn on the computer and with SHIFT held down, keep tapping F8 until you get to a menu.

It can take a few attempts, but you will get there.

Let me know when you have please.

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  • Kamil Anwar

    Kamil Anwar

    Computer Support Specialist

    Satisfied Customers:

    143
    8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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