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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 35222
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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I cannot convert my pdf files to word docs although I have

Customer Question

I cannot convert my pdf files to word docs although I have signed up to Adobe ExportPDF.
Submitted: 3 years ago.
Category: Computer
Expert:  Viet - Computer Tech replied 3 years ago.

Hello Margaret-anne! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Please click on the website below:

https://www.adobe.com/cfusion/membership/index.cfm?loc=en_us&nf=1&form=pwd

, then enter your email address in the Apple ID box
, then click on the "Send Email" button
, then check your email for a message from Adobe, and follow the instructions there in order to reset your Adobe ID / account password.

Please let me know if there is still any issue. Thank you,

Expert:  Viet - Computer Tech replied 3 years ago.

If it does not work, please reset your Adobe ID account password XXXXX the website below:

http://www.adobe.com/go/passwordreset

 

, at that website, enter your email address

, then click on "Reset Password"

, then check your email for a message from Adobe, and follow the instructions there in order to reset your Adobe ID / account password.

 

Mote: If you do not see an email message from Adobe in a few minutes, please check your Spam / Junk email folder.


Please let me know if you still need help with this. Thank you,

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