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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 166
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Hi there. Having problem with sound on my Acer. Worked fine

Customer Question

Hi there. Having problem with sound on my Acer.
Worked fine for years but now can't play cd's. or stream live network radio on my PC . Please help
Submitted: 3 years ago.
Category: Computer
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is Richard.

Can you tell me the model of the Acer that you have please?

And when did this problem start?

Thank you
Customer: replied 3 years ago.


Acer AL1716. Recently BT Yahoo has changed how their customers are to log on and it seems to have upset how things were running before. A few months i would say.

Expert:  Richard replied 3 years ago.
Thanks

Thats the model of the monitor you have Colette.

Can you tell me the model of the computer please?

Customer: replied 3 years ago.


Do you mean Aspire?

Expert:  Richard replied 3 years ago.
Yes, but the model number.

Check on the back of the computer, you will see the Model number printed there on a label.

Customer: replied 3 years ago.

Richard, this is very stressful !


AL1716A, version AL1716As


Sorry for delay

Expert:  Richard replied 3 years ago.
I am sorry this is stressful, but you just again give me the model of your Monitor.

Look on the back of the computer, for the Model number, this is what I need, NOT the monitor.

I am sorry, but I need this to help you.

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