Hi, my names Jamie and I will be helping you today.
First of all I need to ask you a few questions. Who is your email provider and how do you access your emails? Is it via an email program such as outlook or windows mail, or is it a webmail service like gamil or hotmail that you access via a web browser?
Ok, and do you access it by going to google then gmail or do you use a separate program?
And what errors do you get when you try to send and receive?
Sorry, where is that displayed? As going to that address does not lead to anything?
Can you try logging into Gmail via your browser by going to https://mail.google.com/intl/en/mail/help/about.html and trying your username and password XXXXX for me please?
mozilla firefox thengmail.com
If you just click the link in the above message, it should take you straight there.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8?
Can we do a remote session, so we can chat, and I will be able to help you directly?
Please let me know. Thank you,