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Ask Jerry Hannell Your Own Question
Jerry Hannell
Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8480
Experience:  Experience in Windows environment. ASP, Visual Basic, Ajax
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how do I clear a computer of it operating system to enable

Customer Question

how do I clear a computer of it operating system to enable me to reinstall another one?
Submitted: 3 years ago.
Category: Computer
Expert:  Jerry Hannell replied 3 years ago.

Jerry Hannell :

hello sir/madam

Jerry Hannell :

when you install a new operating system, during installation, it will ask you WHERE you want to install windows.

Jerry Hannell :

it will show a screen like this:

Jerry Hannell :

Full Size Image

Jerry Hannell :

when you see this part, select your previous installation by pressing the DELETE button. this will delete the partition on your harddisk that includes your operating system.

Jerry Hannell :

after deleting it, you can install windows on your empty harddisk

Jerry Hannell :

when you do this, EVERYTHING on the harddisk will be DELETED. that's why you will need to backup your important files before installing your new operating system on your computer.

Customer: replied 3 years ago.


So how do I start the whole process in the first instance?

Expert:  Jerry Hannell replied 3 years ago.
do you have a reinstallation cd? or dvd?
or operating system cd?
Customer: replied 3 years ago.

I don't have the disk her or computer but plan to do it very soon so needed to know the process

Expert:  Jerry Hannell replied 3 years ago.
when you buy a setup disk (windows operating system), it will be bootable.
bootable means that, your computer will read your cd automatically when you restart your computer.

process:
1) insert your CD
2) turn off your computer
2) turn on your computer
3) your computer will start reading your cd automatically. it will show you a text on the black screen like this: "press a key to boot from CD". when you see this, press enter. and the installation will start.
4) follow on-screen instructions carefully.

the screens look like this: