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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 170
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I can login to my bt,but when I insert my account number,it

Customer Question

I can login to my bt,but when I insert my account number,it refuses to recognize it.
Can you help?
Submitted: 3 years ago.
Category: Computer
Expert:  Viet - Computer Tech replied 3 years ago.

Hello Michael! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. What is it asking the account number for? Are you trying to sign up for something?

What kind of password XXXXX said they would send to your aol email address?

Is your bt email working?

Do you have windows xp, vista, or 7, or 8?

Can we do a remote session, so we can chat, and I will be able to help you directly?

Please let me know. Thank you,