Hi! My name is Josh and I will be assisting you. Let's get started!
It sounds like you had your accounts hacked into. The quickest way is to reset the Hotmail account and you can recover the Facebook account. If your account password has been changed or is no longer accessible than unfortunately you are one of the thousands of Hotmail users with their account hacked daily. The good news is that you can recover your account 99.9% of the time as long as you follow the steps below carefully.
Please click here to access the special recovery form ----> https://account.live.com/acsr?rollrs=04
Enter your email address in the Windows Live ID box
In the next box, enter an email address that you can be contacted at. (Note: The contact email address MUST BE DIFFERENT than your hacked account
) If you do not have another email address then you can create one at Gmail.com for the process.
Click on CONTINUE
On the next page you will be asked a series of questions. If you do not know the answer to a question then please do not answer it.
Please fill out as much information as you can. DO NOT
answer any questions under the Billing information section unless
you have an XBOX live account
or Zune card
Click on SUBMIT
Once your account has been verified, you will receive an email to the contact address that you placed on the form. The email will state your account is verified and provide you with a link to reset your password. (The verified email can take 10 minutes to 24 hours