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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 31324
Experience:  Over 15 years of consulting to the IT industry
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can someone log onto my comp remotely. Display drivers keep

Customer Question

can someone log onto my comp remotely. Display drivers keep stopping and correcting itself
Submitted: 3 years ago.
Category: Computer
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is Richard.

Before I log on, can you explain the problem a little more (as not everything can be done over remote)

Are you saying the screen keeps dissapearing?

How do you mean with the drivers stopping and correcting?

Thank you

Customer: replied 3 years ago.

The screen will freeze and it would be a message alert from windows saying display drivers stopped working

Expert:  Richard replied 3 years ago.
ok, can you do the following please Mary

Click Start, type in MSCONFIG and press enter.

Click on the Startup Tab and click Disable All.

Click on the Services Tab and click "Hide All Microsoft Services"

Then click Disable All

Click ok, restart and let me know if it is still freezing please.


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