How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Kamil Anwar Your Own Question

Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 148
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
69350257
Type Your Computer Question Here...
Kamil Anwar is online now

Hello, I now have windows 7 disc you recommended, but am having

Customer Question

Hello, I now have windows 7 disc you recommended, but am having trouble installing on i-mac. I have already installed Parallels. I know I need to pay for question, but can't find link!
Submitted: 3 years ago.
Category: Computer
Expert:  Jerry Hannell replied 3 years ago.

Jerry Hannell :

Hello sir/madam

Jerry Hannell :

I would like to help you, please let me know when you are ready

JACUSTOMER-6kzkmi6f- :

Hello - I am ready

JACUSTOMER-6kzkmi6f- :

my name is Jenny

Jerry Hannell :

Hello Jenny, I will give you the instructions (including screenshots) step by step so you can check it and apply on your computer.

Jerry Hannell :

1) you need to create a new virtual machine.

Jerry Hannell :

(Open Parallels Desktop (in the Applications folder) and choose File → New.)

Jerry Hannell :

Full Size Image

JACUSTOMER-6kzkmi6f- :

I'm quite new to imac - is the applications folder the face icon?

Jerry Hannell :

yes

Jerry Hannell :

screenshot:

Jerry Hannell :

Full Size Image

JACUSTOMER-6kzkmi6f- :

ok will try

Jerry Hannell :

another:

Jerry Hannell :

Full Size Image

JACUSTOMER-6kzkmi6f- :

when I click on parallels desktop a black window appears saying "Windows 7 click to resume" then when i click is says "there is no operating systems installed in virtual machine

Jerry Hannell :

let's install windows 7

Jerry Hannell :

are you in parallels desktop now?

Jerry Hannell :

can you see File → New ?

JACUSTOMER-6kzkmi6f- :

no - it still comes up with detail above

Jerry Hannell :

we need to delete it first

JACUSTOMER-6kzkmi6f- :

ok

Jerry Hannell :

can you do this: Open virtual machines list by right-clicking the application icon in the Dock -> Virtual Machines List

Jerry Hannell :
  1. Launch Parallels Desktop, but do not start your virtual machine;
Jerry Hannell :

2. Open virtual machines list by right-clicking the application icon in the Dock -> Virtual Machines List

Jerry Hannell :
  1. Right-click on your VM in the list;

Jerry Hannell :

Choose Remove in the menu.

JACUSTOMER-6kzkmi6f- :

sorry where is the icon in the dock

Jerry Hannell :

it must be in the application (When you open the application)

Jerry Hannell :

(Launch Parallels Desktop first)

Jerry Hannell :

it looks like this

Jerry Hannell :

Full Size Image

Jerry Hannell :

hi

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Kamil Anwar

    Kamil Anwar

    Computer Support Specialist

    Satisfied Customers:

    143
    8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
< Last | Next >
  • http://ww2.justanswer.com/uploads/JA/JACUSTOMERf8udkdxk/2013-8-3_15150_323738101505074393259301621172992o.64x64.jpg Kamil Anwar's Avatar

    Kamil Anwar

    Computer Support Specialist

    Satisfied Customers:

    143
    8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
  • http://ww2.justanswer.com/uploads/WI/Windowspcfix/2013-8-19_153826_ja12.64x64.jpg James K.'s Avatar

    James K.

    Consultant

    Satisfied Customers:

    93
    Technical Director of IT Company
  • http://ww2.justanswer.com/uploads/JO/JonTech/2011-10-25_111835_A2c.64x64.jpg Jon-Tech's Avatar

    Jon-Tech

    IS Manager

    Satisfied Customers:

    61
    20 yrs: Computers, Networking
  • http://ww2.justanswer.com/uploads/MI/mikew4950/2011-12-26_1606_mikephoto2s.64x64.jpg MikeW's Avatar

    MikeW

    Computer Engineer

    Satisfied Customers:

    49
    32+ years Computer and Networking Experience
  • http://ww2.justanswer.com/uploads/JA/jamieratliff/2012-2-8_194551_jamie.64x64.jpg jamieratliff's Avatar

    jamieratliff

    Information Systems Manager

    Satisfied Customers:

    21
    Jamie has worked in the Information Technology field for over a decade.
  • http://ww2.justanswer.com/uploads/JA/JACUSTOMERleg4q7o8/2012-3-6_203036_meja.64x64.png TheDoctor's Avatar

    TheDoctor

    Software Engineer

    Satisfied Customers:

    16
    Experienced Software Engineer
  • http://ww2.justanswer.com/uploads/FI/FisherEngineering/2012-1-18_194422_Fisher375Headshotcompressed239K.64x64.jpg Bill Fisher's Avatar

    Bill Fisher

    Computer Engineer

    Satisfied Customers:

    1
    Computer system design, networks, integration, general support.