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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 169
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Hello, I now have windows 7 disc you recommended, but am having

Customer Question

Hello, I now have windows 7 disc you recommended, but am having trouble installing on i-mac. I have already installed Parallels. I know I need to pay for question, but can't find link!
Submitted: 3 years ago.
Category: Computer
Expert:  Jerry Hannell replied 3 years ago.

Jerry Hannell :

Hello sir/madam

Jerry Hannell :

I would like to help you, please let me know when you are ready

JACUSTOMER-6kzkmi6f- :

Hello - I am ready

JACUSTOMER-6kzkmi6f- :

my name is Jenny

Jerry Hannell :

Hello Jenny, I will give you the instructions (including screenshots) step by step so you can check it and apply on your computer.

Jerry Hannell :

1) you need to create a new virtual machine.

Jerry Hannell :

(Open Parallels Desktop (in the Applications folder) and choose File → New.)

Jerry Hannell :

Full Size Image

JACUSTOMER-6kzkmi6f- :

I'm quite new to imac - is the applications folder the face icon?

Jerry Hannell :

yes

Jerry Hannell :

screenshot:

Jerry Hannell :

Full Size Image

JACUSTOMER-6kzkmi6f- :

ok will try

Jerry Hannell :

another:

Jerry Hannell :

Full Size Image

JACUSTOMER-6kzkmi6f- :

when I click on parallels desktop a black window appears saying "Windows 7 click to resume" then when i click is says "there is no operating systems installed in virtual machine

Jerry Hannell :

let's install windows 7

Jerry Hannell :

are you in parallels desktop now?

Jerry Hannell :

can you see File → New ?

JACUSTOMER-6kzkmi6f- :

no - it still comes up with detail above

Jerry Hannell :

we need to delete it first

JACUSTOMER-6kzkmi6f- :

ok

Jerry Hannell :

can you do this: Open virtual machines list by right-clicking the application icon in the Dock -> Virtual Machines List

Jerry Hannell :
  1. Launch Parallels Desktop, but do not start your virtual machine;
Jerry Hannell :

2. Open virtual machines list by right-clicking the application icon in the Dock -> Virtual Machines List

Jerry Hannell :
  1. Right-click on your VM in the list;

Jerry Hannell :

Choose Remove in the menu.

JACUSTOMER-6kzkmi6f- :

sorry where is the icon in the dock

Jerry Hannell :

it must be in the application (When you open the application)

Jerry Hannell :

(Launch Parallels Desktop first)

Jerry Hannell :

it looks like this

Jerry Hannell :

Full Size Image

Jerry Hannell :

hi