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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 166
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I can not connect my hudl to my home hub it comes up as authenticati

Customer Question

I can not connect my hudl to my home hub it comes up as authentication problem but it then goes to wifi and say's i'm connected but I cannot log in as I have forgotten my password XXXXX I did'nt set it up I can't answer the other questions that might enable me to reset my password XXXXX this was set up for me in 2009
Submitted: 3 years ago.
Category: Computer
Expert:  Jason Jones replied 3 years ago.

Hello and thank you for your question today. My name is Jason. I look forward to helping you today.



Please, tell me the full brand and model name of your wireless router.


Customer: replied 3 years ago.

bt home hub 2.0


SSID bt HomeHub2-WP2K

Expert:  Jason Jones replied 3 years ago.


Thank you for the update and for your patience.

May I please, start a remote screen sharing session with you so that I can better help you resolve this problem? No extra charge.

Customer: replied 3 years ago.

Yes but will have to be between 1800 hrs and 2100 hrs british time

Expert:  Jason Jones replied 3 years ago.

Thank you are you ready now?

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