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Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5486
Experience:  B.Sc. Computer Science with Honors
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Hi I have been using CS5 for 2 years Licience Nos 1330-1281-9662-6213

Customer Question

Hi I have been using CS5 for 2 years Licience Nos 1330-1281-9662-6213 3067-7064 I am now getting a message saying that my trial period is up in 22 days why is this happening what can you do to stop this happening . B.R.Makinson
Submitted: 3 years ago.
Category: Computer
Expert:  Michelle replied 3 years ago.
Hello. My name is XXXXX XXXXX I will be assisting you today.

As you are using CS5 from past 2 years is it a full version purchased by you?
Customer: replied 3 years ago.

Yes CS5 Extended

Expert:  Michelle replied 3 years ago.
when you get the trial key error box there will be an option to enter your key there punch in your key and it should accept.
Expert:  Michelle replied 3 years ago.
if you want i can do it for you using remote access.
Customer: replied 3 years ago.

Ok use remote access

Customer: replied 3 years ago.

What fduther information do you require