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Sudipto
Sudipto, Hardware Engineer
Category: Computer
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Experience:  Certificate Course In Computer Maintenance
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Hi There Iwas on earlier with the problem yahoo toolbar kept

Resolved Question:

Hi There
Iwas on earlier with the problem yahoo toolbar kept disappearing, if i leave the home page
then go back it has gone, i followed the earlier instructions, deleting temp files and it fixed it for the minute, any other advice
Submitted: 3 years ago.
Category: Computer
Expert:  Sudipto replied 3 years ago.
Hi,
Thank You!! for posting your Question.My name is XXXXX XXXXX today I will assist you to solve or identify your problem.

As I can see that, you have tried to reset Internet Explorer, please follow the steps below to reset the Yahoo toolbar itself and let me know, how it goes for you.

Instructions

    • 1

      Select the Yahoo Tool Bar settings button on the toolbar. It is the green, circular shape located on the toolbar.

    • 2

      Choose the "Toolbar Preferences" option on the subsequent menu option.

    • 3

      View the available options on the "General" tab, to display on your Yahoo toolbar. To reset to your original settings select all the "Basic" option check boxes, except for the "Show Labels for Apps" menu option.

    • 4

      Select the "Done" menu button and restart your Web browser. Your Yahoo Toolbar settings will be reset.



Sudipto, Hardware Engineer
Category: Computer
Satisfied Customers: 5374
Experience: Certificate Course In Computer Maintenance
Sudipto and 6 other Computer Specialists are ready to help you
Customer: replied 3 years ago.

no green colour circle button on toolbar

Expert:  Sudipto replied 3 years ago.
Can you tell me, if you are using 32 Bit or 64 bit Windows 7 ?
Customer: replied 3 years ago.


64 bit windows 7

Expert:  Sudipto replied 3 years ago.
OK, I think you are using 64 Bit Internet explorer and that is why you are facing this problem, because yahoo have not released any 64 bit version of the toolbar till now, please follow the steps below and let me know, if the yahoo tool bar stil disappears or not ?

Click on Start (windows icon on the left buttom side of desktop screen)

Type Internet in the search bar,

Click on Internet explorer , do not click on Internet Explorer 64 bit.

Internet Explorer (32bit) will open.

If you do not see the toobar, then click on View and select Yahoo Toolbar.
Customer: replied 3 years ago.

that all worked, and when i opened up internet ex 32 bit the toolbar was there, but when i came off and back on it disappeared again, i have always had 64 bit, and always had the toolbar

Expert:  Sudipto replied 3 years ago.
Do you mean it disapeared from 32 bit IE also ?
Customer: replied 3 years ago.

yes as soon as i leave the web page and come back on it is gone

Expert:  Sudipto replied 3 years ago.
Which web page, yahoo.com ? and as you said "when I come back", do you mean you closed IE and reopens IE.
Customer: replied 3 years ago.

yahoo.com, no dont close IE, if i click on to go to a website ie next,


when i click to go back to homepage the toolbar has gone

Expert:  Sudipto replied 3 years ago.
Please check the image below and let me know, if you are talking about this toolbar or not ?

http://windows.fyicenter.com/ie_yahoo_toolbar.jpg
Customer: replied 3 years ago.


yes thats the one

Expert:  Sudipto replied 3 years ago.
Can you tell me the version of IE that you use ?
Customer: replied 3 years ago.


7

Expert:  Sudipto replied 3 years ago.
Thanks, XXXXX XXXXX is too old, the problem can be caused by compatibility issue, please download and install the version 9 from the link below, then uninstall Yahoo toolbar, restart the PC and reinstall it again then, let me know the result.

http://tinyurl.com/k2xnr93
Customer: replied 3 years ago.

work calls, will try tomorrow, thank you for your help.

Expert:  Sudipto replied 3 years ago.
OK, no problem and have a good day.
Customer: replied 3 years ago.

yes that done the trick thank you

Expert:  Sudipto replied 3 years ago.
Thank you George for the reply, please remember to rate my answer, if you are satisfied.

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