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Ask Jerry Hannell Your Own Question

Jerry Hannell
Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8480
Experience:  Experience in Windows environment. ASP, Visual Basic, Ajax
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Hi there I have just bought a packard bell s 2870. I asked

Resolved Question:

Hi there I have just bought a packard bell s 2870. I asked if I could run two monitors from it and was told yes.... Didnt check the connectors and low and behold only one of each type on the back. Do I need to take it back and change it or is there a way round it such as plugging one in to one type of socket and the other into another??
Submitted: 3 years ago.
Category: Computer
Expert:  Jerry Hannell replied 3 years ago.

XXXXX XXXXXnell :

hello sir/madam

XXXXX XXXXXnell :

I would like to help you, please let me know when you are ready.

Customer:

Hi yes

XXXXX XXXXXnell :

i am checking the connector of your packard bell s2870 now

XXXXX XXXXXnell :

Full Size Image

XXXXX XXXXXnell :

this is the back side of your packard bell s2870

Customer:

yes thats it

XXXXX XXXXXnell :

i am checking the correct cable now that you need to use

XXXXX XXXXXnell :

do you have the two monitors with you now?

XXXXX XXXXXnell :

your monitors should have the vga connector, can you check it

Customer:

only one at the moment but they are identical

Customer:

is that the blue one with screws

XXXXX XXXXXnell :

Full Size Image

Customer:

yep thats it

XXXXX XXXXXnell :

it looks like that in your monitors?

XXXXX XXXXXnell :

ok, you need a vga connector, i am checking the correct product now

XXXXX XXXXXnell :

you want to reflect your packard bell s2870's screen on two monitors, is that correct?

Customer:

yes thats correct so that i can work on two things at once

XXXXX XXXXXnell :

you can buy this cable

XXXXX XXXXXnell :

you can buy this product from amazon, or you can buy it from your local computer shop

Customer:

do I need to do anything else such as changing the display commands on the compuetr or will it work as soon as I plug both in?

XXXXX XXXXXnell :

windows will detect it instantly when you connect the cable, and reflect the screen automatically.

Customer:

Thats great fingers crossed Ill try that am I likelyto pick one of those up in Maplins. And will all microsoft office products support this or do I need windows 8 XP or whatever?

XXXXX XXXXXnell :

this is another product that will do the same:
http://www.amazon.co.uk/Generic-Video-Female-Splitter-Multimedia/dp/B00CP1S4UU/ref=sr_1_18?s=computers&ie=UTF8&qid=1385634134&sr=1-18
you can buy whichever you want

XXXXX XXXXXnell :

windows xp , vista , 7 or 8 will support it. there will be no problems. what you run in your computer will be reflected on 2 screens without problems.

Customer:

Thats great thanks very much for your help.

XXXXX XXXXXnell :

if you run the office program or any other program, it will be reflected (no matter which program you are using, they will be reflected without problems)

XXXXX XXXXXnell :

you are welcome.

Customer:

ENJOY YOUR DAY CHEERS

XXXXX XXXXXnell :

i will be happy if you rate my service before leaving. i will be here if you need help in the future. have a nice day, best regards.

Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8480
Experience: Experience in Windows environment. ASP, Visual Basic, Ajax
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