Hi and welcome. I'm Ansh and today, I will be trying my best to solve your issue.
Are you connecting to the internet via a dongle?
no wi fi connection
Do you have a wireless router at home?
sorry a wi fi conection,
Great, what is the router's make and model?
t is provided by mobile company, braded as Mobiy, one of Saudis mobile network companies
Thanks for this info
Actually, authentication issue is encountered, when you are typing wrong password XXXXX the wireless
Are you getting that when trying to connect to the wifi? Also, is it a new tablet?
new experia tab, works fine on other items such as phone
Are you talking to me via a computer now?
yes, on that aforementioned router
Thanks, XXXXX XXXXX remotely connect and check if you are using the correct network and password XXXXX this computer.
Would you like that?
Thank you. Which browser are you using?
please open internet explorer
type this address on IE and press enter
join the session and run when prompted
ok waiting to join session
thank you, XXXXX XXXXX wait
on i am in
Glad that it worked! :)
Please rate me below to close this chat. And thanks a lot!
Enjoy your day!