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Ask Jason Jones Your Own Question
Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 16054
Experience:  Over 10 years of professional experience.
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Have just purchased an Apple iPad. I need my BT password XXXXX

Customer Question

Have just purchased an Apple iPad. I need my BT password XXXXX order to connect to the Internet. I thought my password XXXXX PICTON35 but this is not accepted. My hub no iaBTHub3 - CG7M. My name isXXXXX email address [email protected] and my BT a/c No isTH14040400. Please help!!
Submitted: 3 years ago.
Category: Computer
Expert:  Jerry Hannell replied 3 years ago.

Jerry Hannell :

hello sir/madam, I would like to help you, please let me know when you are ready.

Expert:  Jerry Hannell replied 3 years ago.

hello sir/madam, I would like to help you, please let me know when you are ready.

Customer: replied 3 years ago.

I need to know my BT password

Expert:  Jerry Hannell replied 3 years ago.
is it your wireless password? (password of your router, so you can connect to internet)
Customer: replied 3 years ago.

Yes It is my wireless password I require.

Expert:  Jerry Hannell replied 3 years ago.

we can get the password from the router easily using a program.

do you have a computer in your home, connected to internet through the same router?

if yes, we can install a program on that computer, and get the password

Customer: replied 3 years ago.

Yes

Expert:  Jerry Hannell replied 3 years ago.

can you download this:

http://www.nirsoft.net/utils/wireless_key.html

 

and install . it will Show you the password.

if that does not work please let me know, we have another solution.

Expert:  Jerry Hannell replied 3 years ago.
any problems? were you able to get the password from the router?
if no, we can try another solution.
Customer: replied 3 years ago.

Sorry. Still unable to get password

Expert:  Jerry Hannell replied 3 years ago.
i will opt-out and redirect this question to other experts for remote assistance.
Expert:  Jason Jones replied 3 years ago.

Hello and thank you for your question today. My name is Jason. I look forward to helping you today.


I see that you have been working on this problem for quite a bit of time.

Do you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem? I will send a remote link within minutes after your response, so please keep refreshing the page. No extra charge.


Thank you.