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Hello and thank you for your question today. My name is Jason. I look forward to helping you today.
It sound like your tablet had a minor software fault.
Please, do the following on the tablet to force to to powercycle.
Press and hold the Volume Down and the Power key for approximately 10 to 15-seconds.
Did that fix it?
Yes thanks but all the email i had written has vanished !!!!
Oh. I am sorry to hear that.