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Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 16036
Experience:  Over 10 years of professional experience.
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my tablet has jammedin the middle of my writing an email and

Customer Question

my tablet has jammedin the middle of my writing an email and is ticking rapidly, . it will not turn off respond to any key. what should i do
Submitted: 3 years ago.
Category: Computer
Expert:  Jason Jones replied 3 years ago.

Jason :


Hello and thank you for your question today. My name is Jason. I look forward to helping you today.


Jason :

It sound like your tablet had a minor software fault.

Jason :

Please, do the following on the tablet to force to to powercycle.

Jason :

Press and hold the Volume Down and the Power key for approximately 10 to 15-seconds.

Jason :

Did that fix it?

Customer:

Yes thanks but all the email i had written has vanished !!!!

Jason :

Oh. I am sorry to hear that.

Jason :

Press and hold the Volume Down and the Power key for approximately 10 to 15-seconds.


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