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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 148
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Had to renistall Windows 7, get to set up is starting sevices,

Customer Question

Had to renistall Windows 7, get to set up is starting sevices, get a "Windows could not complete the installation" error code
Submitted: 3 years ago.
Category: Computer
Expert:  Freddy M. replied 3 years ago.
.
Hello my name is Freddy. I look forward to assisting and am very sorry to hear that you are having this problem.
What is the exact and entire error message you get including any numbers?
.
Customer: replied 3 years ago.

Hi Freddie


The error message


 


"Windows could not complete the installation. To install on this computer, restart the installation"


 


How do I start the installation?


 


Thanks


Garry

Expert:  Freddy M. replied 3 years ago.
.
There should be numbers or something like that as well like 0x00000 for example.
Does it have anything like that? If it does not this error means you need to re-run the windows 7 installation.
.
Customer: replied 3 years ago.

No numbers


 


How do I re-run the intallation?

Expert:  Freddy M. replied 3 years ago.
.
The same way you originally ran the re-installation.
.
Customer: replied 3 years ago.

I can't get the reinstall screen that has that on. I only get start in safe mode etc. and the same error keeps coming up

Expert:  Freddy M. replied 3 years ago.
.
Ok what model computer are you using?
The safe mode option should only come up with F8 and the windows 7 recovery partition would be a different F key.
Which one depends on the model of the computer, and whether or not you used a disc to reinstall.
.
Customer: replied 3 years ago.

Packard Bell Model one two L5351, no backdisc

Expert:  Freddy M. replied 3 years ago.
.
Did this machine come with windows 7 pre-installed on it?
.
Customer: replied 3 years ago.

yes

Expert:  Freddy M. replied 3 years ago.
.
Ok when the machine first starts up look at the bottom.
It should list F keys, what does it say next to each one?
You may have to do it a few times to find out.
.
Customer: replied 3 years ago.

Del: Enter set up F12: Boot Menu

Expert:  Freddy M. replied 3 years ago.
.
Darn none of those are it, we will have to try to the most common ones.
While it is starting up repeatedly tap F10.
.
Customer: replied 3 years ago.

Get edit boot options


Path \windows\systam 32\winload.exe


Partion 3


Hard disk 7cb8eaa3


(/NOEXECUTE=OPTIN

Expert:  Freddy M. replied 3 years ago.
.
That is not good, how old is the machine?
.
Customer: replied 3 years ago.

3 years

Expert:  Freddy M. replied 3 years ago.
.
Did you happen to buy an extended warranty with it?
Or at least create windows discs when you first got it?
.
Customer: replied 3 years ago.

no

Expert:  Freddy M. replied 3 years ago.
.
Unfortunately what you are describing sounds like a failing hard drive.
F10 was your recovery partition to run the windows installation again.
It has been corrupted though so without a disc you would need to bring this to a technician.
.

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