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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9772
Experience:  Computer specialist
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am unable to download books. Kindle store page is unavaila

Resolved Question:

am unable to download books. Kindle store page is unavailable
Submitted: 3 years ago.
Category: Computer
Expert:  Randy Computer Tech replied 3 years ago.
Hi,
My name isXXXXX will assist you.
I am sorry to hear this happened.
This sounds like you may not be connected to the internet.

Please try this on your Kindle>press and hold the power button for 20 seconds and then release. After the device has completely turned off, press the power button to restart your Kindle> then try and connect again.

  • To connect to Wi-Fi follow these steps:
  • Tap the Quick Settings icon
  • Select Wi-Fi.
  • Ensure Wireless Networking switch is in the on position.
  • Your home network should appear in the list.
  • Tap the name of your network. A lock symbol will appear next to your network if it requires a password.
  • Enter the characters of the password XXXXX the onscreen keyboard. BE SURE TO ENTER THE CHARACHTERS EXACTLY, AS THEY ARE CASE SENSITIVE, UPPER CASE AND LOWERCASE(CAPS AND non caps)
  • If you need help locating your password XXXXX me know.
  • Then Tap Connect.
  • In the future your Kindle will automatically connect to the network that was most recently used
Customer: replied 3 years ago.


yes. sorted thank you

Expert:  Randy Computer Tech replied 3 years ago.
That's great!

Please let me know if you need any other assistance.
Thank you very much! Please take a moment to rate my service positively.
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