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Hello sir/madam, I would like to help you, please let me know when you are ready.
i am checking the site now, so we can understand if it is a global problem or not
it seems there is a general problem with this site (from their side)
it is not even loading images
there are X icons on images
so this is not a problem with your computer or internet connection. it is a problem from their end.
probably they will fix it and you will be able to Access the site soon.
I have tried their support e-mail and I just get a reply telling me to contact hep via their site. Not much use when you can't access the damn thing eh!
i tried to load the site using three different browsers (ie, chrome, firefox) to make sure, and it is same.
probably their server is overloaded
Yep I tried that too!
Many thanks for your help Jerry
in this case we just need to wait for it
you are welcome.
I will be happy to help you if you may have problems in the future
Have a nice day,Best regards.