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Jerry Hannell
Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8480
Experience:  Experience in Windows environment. ASP, Visual Basic, Ajax
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I cannot access www.megaboon,com [my usual music download site.

Customer Question

I cannot access www.megaboon,com [my usual music download site. I get the following message onscreen:
The connection was reset

The connection to the server was reset while the page was loading.

The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer's network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
I use Firexox.
Submitted: 3 years ago.
Category: Computer
Expert:  Jerry Hannell replied 3 years ago.

Jerry Hannell :

Hello sir/madam, I would like to help you, please let me know when you are ready.

Customer :

Ready now

Jerry Hannell :

i am checking the site now, so we can understand if it is a global problem or not

Jerry Hannell :

it seems there is a general problem with this site (from their side)

Jerry Hannell :

it is not even loading images

Jerry Hannell :

there are X icons on images

Jerry Hannell :

so this is not a problem with your computer or internet connection. it is a problem from their end.

Jerry Hannell :

probably they will fix it and you will be able to Access the site soon.

Customer :

I have tried their support e-mail and I just get a reply telling me to contact hep via their site. Not much use when you can't access the damn thing eh!

Jerry Hannell :

i tried to load the site using three different browsers (ie, chrome, firefox) to make sure, and it is same.

Jerry Hannell :

probably their server is overloaded

Customer :

Yep I tried that too!

Customer :

Many thanks for your help Jerry

Jerry Hannell :

in this case we just need to wait for it

Jerry Hannell :

you are welcome.

Customer :

Bye

Jerry Hannell :

I will be happy to help you if you may have problems in the future

Jerry Hannell :

Have a nice day,
Best regards.