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Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 169
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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told to see email to reset my kindle password, have not received

Customer Question

told to see email to reset my kindle password, have not received it yet
Submitted: 3 years ago.
Category: Computer
Expert:  Cris replied 3 years ago.
Hi,

Thanks for using JustAnswer.com to ask your question, I am Cris.

Normally the password reset email is sent within 1-2 minutes into your email account. Have you checked your junk/spam folder to see if it might have gone in there?
Customer: replied 3 years ago.

yes because of an unresolved problem with yahoo I now use google my new email is [email protected] this is probably why I did not receive your reply

Expert:  Cris replied 3 years ago.
Well that depends on which email you used when when creating your JustAnswer.com account.

On your Amazon account did you change the email from your Yahoo to your Gmail account? If not the password reset email would be going into your Yahoo account.
Expert:  Cris replied 3 years ago.
Do you have access to your Yahoo account to check if the email is in there?