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adamd-mod
adamd-mod, Computer Enthusiast
Category: Computer
Satisfied Customers: 9
Experience:  Moderator
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Customer Question

How do you recover Storage folders in Windows Live Mail which have gone from the system. The storage folders disappeared while I was installing another programme which should have allowed me to open .001 extensions. The programme didn't work but deleted a great deal of information from my Live Mail.
Submitted: 2 years ago.
Category: Computer
Expert:  Richard Hill replied 2 years ago.
Hi,

Try:

1. Click on VIEW
2. Click on COMPACT VIEW
3. Click on the GREEN + sign
4. Assuming the folders appear put a tick beside all the folders you want and click OK
5. Now, when you click on Compact View once more all the folders should appear.

Best Regards,

Richard
Customer: replied 2 years ago.

When I did this, it brought up some empty folders but did not return the folders I had lost. Any further thoughts?

Expert:  Richard Hill replied 2 years ago.
Hi Andrew,

Have a look in the Windows Live Deleted Items Folder and your Recycle Bin to see if they are there.

Best Regards,

Richard
Customer: replied 2 years ago.

They were not in either the Recycle Bin or in Deleted Items Folder.


 


Andrew

Expert:  Richard Hill replied 2 years ago.
Hi Andrew,

I'm not working today so I'll opt out so that another expert can try to help you.

Best Regards,

Richard
Expert:  adamd-mod replied 2 years ago.

Hello,

It seems the professional has left this conversation. This happens occasionally, and it's usually because the professional thinks that someone else might be a better match for your question. I've been working hard to find a new professional to assist you with your question, but sometimes finding the right professional can take a little longer than expected.

I wonder whether you're OK with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Thanks for your patience,

Adam

Customer: replied 2 years ago.

I have now recovered most of the lost folders by information supplied by RegCurePro so I don't need any more assistance. As you have been unable to provide a solution to my question, I assume that I will not be billed for the £28.00 and my membership subscription cancelled.

 

Andrew XXXXXX

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