Hello. My name is Michelle and I will be assisting you today.
let me know when you are ready to chat.
are you online
do you want me to help you with remote support tool.
Any way, just to get this sorted out!
1) Click Join2) Click Run/OK/Yes/Allow if asked3)Click Allow /Run/Ok if asked by Anti Virus4)Let me know any issues
any problems in running the remote tool.
Let's start again., please. We seem to be going round in circles. I have other work I am trying to do and cannot wait whil things take so long. I'm not blaming you for everhthing. I have never used java etc. and trired to get babk to the usual one first of all but couldn't do so. I now have some to seed and will have to delay connection again in about 1/3 hour.
OK, now. I'll wait until I hear from. you. The las message went out before I finished checking it
i just got your message
let me give you a new link to run
click on the link now: http://22.214.171.124:8040/?Session=2114bef7-678b-4d22-88c6-f7511b1ac784
tell me if the new link works for you.
No. Let's start again. I would like to tryt again with the first one, as I found the later one tried to link me with a site I was warned was dangerous - one beginning with letter E..
your antivirus is blocking it you will have to allow it,
I hope you are right. I will try then
I accepted it and Elsimore came up four times and then went off.
yes its elsinore
select one and run it
A legal repositor then has come up for Chrome up and now a message comes up 'Don'Run'!!
let it run if you dont it will not work
I have neverthe less Run it.
It has done it.
does it say connected
It probably did and said it was completed - or words to that effect.
if that is not working let me give you another option
What should I do now? Nothing is happening.
as the page open click on the green button to install it and give me the 9 digi code and the password
Nothing comes through on the emmail except three identical ones at the beginning 9:44
please tell me the time when you could be online so that i can be online too at the same time.