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Ask Jerry Hannell Your Own Question

Jerry Hannell
Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8472
Experience:  Experience in Windows environment. ASP, Visual Basic, Ajax
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i have some wdb files from my old pc and cannot open them with

Customer Question

i have some wdb files from my old pc and cannot open them with windows8. how do i do this if it is possible
Submitted: 2 years ago.
Category: Computer
Expert:  Jerry Hannell replied 2 years ago.

Jerry Hannell :

Hello sir/madam, I would like to help you, please let me know when you are ready.

JACUSTOMER-z3y3ed86- :

i'm here

Jerry Hannell :

hello, it seems you had Microsoft Works before

Jerry Hannell :

because wdb file is a Microsoft Works format

Jerry Hannell :

in your old computer you had that program?

JACUSTOMER-z3y3ed86- :

yes

Jerry Hannell :

do you still have that program in your old computer? (if you still have Access to it)

JACUSTOMER-z3y3ed86- :

no access to the old pc

Jerry Hannell :

if you have Microsoft Office 2010 installed on your computer, you can open the wdb files

Jerry Hannell :

do you have Office 2010?

JACUSTOMER-z3y3ed86- :

i have installed microsoft office home and student 2013

Jerry Hannell :

ok, can you try to open your wdb file from within EXCEL. (because wdb is a spreadsheet format, excel will be able to open it)

Jerry Hannell :

(Excel 2013)

JACUSTOMER-z3y3ed86- :

ok i've open excel

Jerry Hannell :

were you able to open your wdb file ?

JACUSTOMER-z3y3ed86- :

i'm not sure how do do this as this system is very new and awkward at the momennt

Jerry Hannell :

can you press CTRL+O

Jerry Hannell :

it will open the "open file" dialog

Jerry Hannell :

it will ask you to select a file to open

Jerry Hannell :

can you locate your WDB file, and try to open it

JACUSTOMER-z3y3ed86- :

nothing happening

Jerry Hannell :

what did you do exactly?

Jerry Hannell :

did you open normally or double click?

JACUSTOMER-z3y3ed86- :

i've opened excel as you said,opened files, and selected one with wdb and tried to open it

Jerry Hannell :

it gave any error messages?

JACUSTOMER-z3y3ed86- :

no nothing

Jerry Hannell :

can you try again, you need to open excel, press CTRL+O, select your wdb file and open

JACUSTOMER-z3y3ed86- :

i tried again and have a dialog box " open with ". there is list of programs

Jerry Hannell :

do you have excel 2013?

JACUSTOMER-z3y3ed86- :

yes

Jerry Hannell :

can you select it with your Mouse (highlight) and then press ok.

Jerry Hannell :

let's see if your excel 2013 can open it

JACUSTOMER-z3y3ed86- :

i'm having no success

Jerry Hannell :

it gave error?

JACUSTOMER-z3y3ed86- :

no. it offers me a few suggestions of apps to open the file with.

JACUSTOMER-z3y3ed86- :

sorry i have to go to work now

Jerry Hannell :

ok, when you come back we can continue.

JACUSTOMER-z3y3ed86- :

thanks

Jerry Hannell :

if you send me the wdb files in a zip, i can convert them to XLS so you can open them in excel

JACUSTOMER-z3y3ed86- :

.how do i do this

Jerry Hannell :

how many wdb files do you have?

JACUSTOMER-z3y3ed86- :

3 large ones.lots of small ones which i can manage to re-write in excel myself

Jerry Hannell :

you can do this:

Jerry Hannell :

you can create a new folder on your desktop, and name it: wdb

Jerry Hannell :

and copy all of your wdb files into this folder

Jerry Hannell :

when you have all of your wdb files in your folder, please right click on your folder and select SEND TO > COMPRESSED FOLDER

Jerry Hannell :

this will compress the folder and create a one ZIP file

Jerry Hannell :

if you send me that zip file, i can convert all of your wdb files into XLS format and then send you back

Jerry Hannell :

so you can open all of your files

Jerry Hannell :

what we do is: we will get your wdb file and then convert them to Microsoft Office format

Jerry Hannell :

so your Microsoft Office (excel) can read them

Jerry Hannell :

to be able to do that, normally you need to have Microsoft Works installed on your computer. since you don't have the program, i will do that for you and send you the converted files

Jerry Hannell :

so you will be able to open them

JACUSTOMER-z3y3ed86- :

ok i'll do that later. do i need an address to send them to. Thanks for your patience so far

Jerry Hannell :

once you create your zip file, (if you cannot do that, we can go step by step and i can Show you how to compress a file and create the zip file) , please go to www.wikisend.com

Jerry Hannell :

and upload your zip file there

Jerry Hannell :

after the upload process, the website will give you a "download link"

Jerry Hannell :

if you give me that download link, i can download your zip file

Jerry Hannell :

wikisend.com is the webservice we use for sharing files

JACUSTOMER-z3y3ed86- :

ok i have to go now

Jerry Hannell :

ok, i will be here, when you come back we can continue

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