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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 164
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I have changed my PC and when loading STOPzilla was askedfor

Customer Question

I have changed my PC and when loading STOPzilla was asked for a registration number. I have been using STOPzilla for a little while and last renewed my subscription 22nd May 2013. Please can you supply a number for me. Email:XXX@XXXXXX.XXX William XXXXXXXXXXX XXXXXXXXXXX XXXX  Andover. SP10 2AW UK

Submitted: 3 years ago.
Category: Computer
Expert:  Viet - Computer Tech replied 3 years ago.

Hello William! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Can you please click on the website below, then click on Join session, then allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:

http://166.78.231.170:8040/?Session=b0af6f1d-20a5-4409-b6bf-d0b4673d0d32

Thank you,

Expert:  Viet - Computer Tech replied 3 years ago.

Since you do not have access to your previous email address, please contact Stopzilla customer service with any of the contact options below, so Stopzilla can verify your purchase previously:

 

1. Please call 1-877-877-9944 , or

2. Click on the website below, then click on Live Chat on the right:

http://www.stopzilla.com/support/lost-key/

 

, or

 

3. Send an email message to Stopzilla at the email address below:

 

stopzilla @stopzilla.com

 

Then Stopzilla will let you know your purchased registration number.

 

 

Also, there are some free good anti-spyware/anti-malware programs you can download and install and use on your computer, such as:

 

- Malwarebytes Anti-Malware program:

https://www.malwarebytes.org/free/

 

, or

 

- Spybot - Search & Destroy:

http://download.cnet.com/Spybot-Search-Destroy/3000-8022_4-10122137.html

 

Note: use only the free option, don't pay anything.

 

Please let me know if there is still any issue, or if you have any other computer question/issue. Thank you,

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