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Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 170
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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anything white on the screen has black lines showing

Customer Question

anything white on the screen has black lines showing
Submitted: 3 years ago.
Category: Computer
Expert:  Michelle replied 3 years ago.

Michelle :

Hello. My name is Michelle and I will be assisting you today.

JACUSTOMER-c88mnttu- :

like i said anything that is a white back ground has got black lines and the writing is highlighted

Michelle :

What is the make and model number of the device.

JACUSTOMER-c88mnttu- :

make- lenovo

Michelle :

model number

JACUSTOMER-c88mnttu- :

no 57314993

JACUSTOMER-c88mnttu- :

machine type-10102

JACUSTOMER-c88mnttu- :

c340

Michelle :

unplug the power cable from the computer and let it be turned off

Michelle :

press and hold down the power button on the computer for 10 seconds without connecting the power cable.