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Nimman
Nimman, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 479
Experience:  Many years experience. Diploma In Computer Engineering. CCNA , CCNP
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my samsung notebook n150 5 keys are not working and the spacebar

Customer Question

my samsung notebook n150 5 keys are not working and the spacebar how do i fix this I handed in notebook to get repaired but unbeknown to me they didnt put the correct product key onto my notebook and its since then the keys and spacebar doesnt work so am unable to enter the correct product key regards Corinna
Submitted: 3 years ago.
Category: Computer
Expert:  Nimman replied 3 years ago.

Nimman :

Hello there, Thanks for using Justanswer. I am Nimman and I will be assisting you.

Nimman :

Are you able to login to Windows ?

JACUSTOMER-octeadp7- :

windows.com?

JACUSTOMER-octeadp7- :

what do you meanby logging into windows

JACUSTOMER-octeadp7- :

the keys that I am not able to use are (r,v,n spacebar and comma)

Nimman :

Sorry for the late reply.

Nimman :

Can you see your desktop ?

JACUSTOMER-octeadp7- :

yes its black in background and programme i can see on the right

Nimman :

Can you see start button ?

JACUSTOMER-octeadp7- :

yes

Nimman :

The problem with keys might be the hardware problem. You have to repair it . But if you want to enter your CD key now, you can try on screen keyboard.

JACUSTOMER-octeadp7- :

whats a cd key

Nimman :

The original product key .

JACUSTOMER-octeadp7- :

unable to due to some of the keys not working

Nimman :

You can use the On screen keyboard.

JACUSTOMER-octeadp7- :

how do you do on screen key

Nimman :

Click Start button , clicking All Programs, clicking Accessories, clicking Ease of Access, and then clicking On-Screen Keyboard.

Nimman :

Use the mouse to click each button on that screen keyboard.

JACUSTOMER-octeadp7- :

thanks

Nimman :

Or do you have a USB keyboard ?

Nimman :

You are welcome.

Nimman :

You can also use a USB keyboard if you want to.

Nimman :

If you have any trouble please let me know.

Nimman :

If you are satisfied , Please rate the answer.

JACUSTOMER-octeadp7- :

trying it now thanks

Nimman :

Take your time.

JACUSTOMER-octeadp7- :

thank you

Nimman :

Got the keyboard ?

JACUSTOMER-octeadp7- :

just decyphining the product code going to enter it now thanks

Nimman :

Ok. Let me know the result.

Nimman :

Tried entering ?

Nimman :

Let me know if you need any help. Rate the answer if it helped.

JACUSTOMER-octeadp7- :

it hasn't fixed problem

Nimman :

Whats the problem now ?

JACUSTOMER-octeadp7- :

the same thing

Nimman :

Invalid product key ?

Nimman :

Or keyboard not working ?

JACUSTOMER-octeadp7- :

no valid key keyboard not working

Nimman :

We cannot fix the keyboard . For that you have to go a repair shop. It is a hardware problem.

JACUSTOMER-octeadp7- :

ok

Nimman :

If its showing invalid key. The key you entering is not correct.