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Richard Hill
Richard Hill, Computer Enthusiast
Category: Computer
Satisfied Customers: 381
Experience:  A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.
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how do I install pedigree assistant into windows8 it is already

Customer Question

how do I install pedigree assistant into windows8 it is already installed in windows 7 which I can no longer use Can you help please?
Submitted: 3 years ago.
Category: Computer
Expert:  Richard Hill replied 3 years ago.
Hi,

Just to clarify, do you have 2 PCs, one with Windows 7 which has Pedigree Assistant installed and another with Windows 8 which you'd like to transfer Pedigree Assistant onto?

Do you have your installation password, serial number and other licence information?

Their website does not currently say that Windows 8 is supported so I will need to ask them about this as well.

Best Regards,

Richard
Expert:  Richard Hill replied 3 years ago.
Hi Mary,

I have spoken to Tenset, the manufacturer of the software who confirmed that Pedigree Assistant will work on Windows 8, although as with Windows 7 you should run this in Administrator mode.

As long as you have your license information you should be able to simply downloads it from their website http://www.tenset.co.uk/ onto your Windows 8 PC.

Let me know if you need any further help with this.

Best Regards,

Richard
Expert:  Richard Hill replied 3 years ago.
Hi Mary,

Was my reply helpful or can I be of any further assistance?

Best Regards,

Richard

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