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ITSib
ITSib, Computer Software Engineer
Category: Computer
Satisfied Customers: 12
Experience:  Hi ,I am Currently working as a Senior Software Engineer in a Indian MNC .
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I HAVE A HP PAVILION 500-119 and have tried to change harddrive

Customer Question

I HAVE A HP PAVILION 500-119 and have tried to change harddrive for one with same operating system Windows 8 but I get message " boot device not found install operation system Harddrive (3f0)
Submitted: 2 years ago.
Category: Computer
Expert:  ITSib replied 2 years ago.

ITSib :

Hi and welcome to JustAnswer,Largest Online Q&A Company. My name is Siba and I will be assisting you today.

ITSib :

Could you please explain how did you replaced the hard drive ?

JACUSTOMER-h0i6nqen- :

unplugged old one and plugged another in !!

ITSib :

from where you got the new hard drive ?

ITSib :

I mean from another computer or its a new one purchased ?

JACUSTOMER-h0i6nqen- :

I save reinstalling software I used drive from another computer

ITSib :

Same model ?

JACUSTOMER-h0i6nqen- :

No have upgrade computer

ITSib :

okay

ITSib :

Reboot the HP computer

ITSib :

and press F10

ITSib :

to bring BIOS menu

ITSib :

Make sure all discs and devices are removed or disconnected from the computer, except for the mouse, keyboard and monitor.
Turn on the computer and immediately press the F10 key repeatedly, about once every second, until the BIOS Setup tool opens.

JACUSTOMER-h0i6nqen- :

OK done

ITSib :

Use the left and right arrow keys to select Storage .
Use the up and down arrow keys to select Device Configuration , and then press Enter .

ITSib :

Verify that a hard drive is listed under Hard Disk.

JACUSTOMER-h0i6nqen- :

In advanced there is BIOS Power-on

ITSib :

Yes look for Hard drive is listed there or not ?

JACUSTOMER-h0i6nqen- :

The hard disk is listed

ITSib :

ok tell me the name that is listed there

ITSib :

?

JACUSTOMER-h0i6nqen- :

SATAO 250 GB, Samsung SSD 840 Series

ITSib :

okay

ITSib :

Is there already windows installed on the HDD ?

JACUSTOMER-h0i6nqen- :

Yes has been working OK on another computer

ITSib :

Do you know how many partitions are there inside of the HDD

ITSib :

?

JACUSTOMER-h0i6nqen- :

Only one I think. I have tried another hard drive with operating system on and still

JACUSTOMER-h0i6nqen- :

same results

ITSib :

okay

ITSib :

please restart again and enter to BIOS setup

ITSib :

and look for boot device priority >> First Boot Device

JACUSTOMER-h0i6nqen- :

Boot order:UEFI Boot Sources

JACUSTOMER-h0i6nqen- :

No hard drive listed

ITSib :

ohh

JACUSTOMER-h0i6nqen- :

No sorry there is USB Hard Drive

ITSib :

there look for SYSTEM CONFIGURATION>LEGACY SUPPORT>"ENABLE" IT

ITSib :

in BIOS menu

JACUSTOMER-h0i6nqen- :

Not sure where to find

ITSib :

click the above link and follow the steps to SecureBoot

ITSib :

after enabling the legacy support save the settings and restart

JACUSTOMER-h0i6nqen- :

Thank you great job all working OK now.

ITSib :

great

ITSib :

If the chat helped you don't forget to give Positive rating ..

ITSib :

Have a great day ...

ITSib :

You can ACCEPT the solution ....

Bye

Expert:  ITSib replied 2 years ago.
If the solution provided by me helped you in solving the problem then please ACCEPT the solution else contact me for further help .

Regards ,
Satchi

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