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Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 166
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I cannot get my emails back everytime I put in the password

Customer Question

I cannot get my emails back everytime I put in the password XXXXX is refuse to come back
it Hotmail account can you help
Submitted: 3 years ago.
Category: Computer
Expert:  Michelle replied 3 years ago.

Michelle :

Hello. My name is Michelle and I will be assisting you today.

Michelle :

are you able to login to your hotmail account successfully?

JACUSTOMER-5i648vk2- :

Yes I do login into my account but cannot get into my emails

Michelle :

may i take a look at your screen and fix the problem.

JACUSTOMER-5i648vk2- :

Yes

Michelle :

Click the Link above

1) Click Join
2) Click Run/OK/Yes/Allow if asked
3)Click Allow /Run/Ok if asked by Anti Virus
4)Let me know any issues

JACUSTOMER-5i648vk2- :

it has been done succesfully

Michelle :

let me check

Michelle :

please respond to the remote chat

Michelle :

have send a reset password email to microsoft with a new email and we will have to wait for 24 hrs to get the reset email on your new emai.

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