do you remember your password XXXXX access your btinternet email account?
is your email
email is bt internet .com
we can reset your password
can you answer these questions?
-postcode-date of birth-your mother's maiden name
if you can answer these questions, we can set a new password
so you can use it to access your email
cf3 5nj 19/01/51 smith
by says it is wrong, are you sure this is the correct information linked to your bt email?
we recently moved house so postal code has changed also i think i gave mothers maiden as mabbs instead of smith
what was your old postal code?
so we can try it
it is still wrong
can it be different?