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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 164
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I caannot get a wifi connection on my kindle or on my phon

Customer Question

I caannot get a wifi connection on my kindle or on my phone
Submitted: 3 years ago.
Category: Computer
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is Richard.

Were these devices able to connect before?

And what is the error you get when you try to connect them?

Please let me know

Thank you
Customer: replied 3 years ago.

I have not been able to get a wifi signal ever.Ijust get a message saying no wifi signal available

Expert:  Richard replied 3 years ago.
Thanks James,

do you have a wireless router at your location?

Do you already have a computer connected to the wireless?

Customer: replied 3 years ago.


Yes i have a wireless router.yes i have a computer connected

Expert:  Richard replied 3 years ago.
Thanks James,

You need to actually then connect the phone to the wifi network.

It will not do this itself.

What is the make and model of the phone?

And the model of the Kindle?