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The guy who mended my netbook put a password XXXXX it and I cant

Customer Question

The guy who mended my netbook put a password XXXXX it and I can't remember what it was the hint is wever its a compac 110
Submitted: 2 years ago.
Category: Computer
Expert:  Pete replied 2 years ago.
Hi there,

Ideally, try contacting the repair tech if possible.

If he cannot help, then the netbook will need to be reset to its default factory settings.
Customer: replied 2 years ago.
I had already thought of that but being a net book have no idea how you install drivrs if it tells you too, only really need this netbook for my music
Expert:  Pete replied 2 years ago.
Hi Dawn,
Press and hold F6 during the BIOS startup - this should get you into recovery mode, where you can select to restore the netbook to its factory settings.
The Windows 7 drivers and installation files are stored on a separate partition of the netbook.
Customer: replied 2 years ago.
So if I press f6 as the netbook is first starting up and hold it down then I can opt to restore to factory settings and it won't affect the drivers and it will be totally useable ?
Expert:  Pete replied 2 years ago.
Yes.
Let me know how it goes.

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