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Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5559
Experience:  B.Sc. Computer Science with Honors
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MY PRINTER KEEPS SAYING PAPER JAM FRONT REAR, I HAVE DONE EVERYTHING

Resolved Question:

MY PRINTER KEEPS SAYING PAPER JAM FRONT REAR, I HAVE DONE EVERYTHING IT TELLS ME TO DO IN THE BOOK BUT STILL THEIR IS A PROBLEM PLEASE HELP!!
Submitted: 3 years ago.
Category: Computer
Expert:  Michelle replied 3 years ago.

Michelle :

Hi there, I am Michelle, and i am a licensed printer professional, i see you are asking about your printer, i think i can help you. I have an overall 9 years of experience in this area and have helped hundreds of customers in fixing there problems.

Michelle :

Please tell me the make and model number of the printer.

Customer:

hi michelle, since writing requesting a response my printer has started working again (typical) I do think it may need possibly looking at though as this is not the first time that this has occurred!

Customer:

it is a brother MFC-J6510DW

Michelle :

let me know after you try the steps incase the problem persists please reply i will be online.

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