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Hi there, I am Michelle, and i am a licensed printer professional, i see you are asking about your printer, i think i can help you. I have an overall 9 years of experience in this area and have helped hundreds of customers in fixing there problems.
Please tell me the make and model number of the printer.
hi michelle, since writing requesting a response my printer has started working again (typical) I do think it may need possibly looking at though as this is not the first time that this has occurred!
it is a brother MFC-J6510DW
Please click on the link and follow the steps
let me know after you try the steps incase the problem persists please reply i will be online.