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Ansh P.
Ansh P., Computer Systems Analyst
Category: Computer
Satisfied Customers: 8148
Experience:  Professional computer engineer working as systems developer with top multinational company.
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I cannot access my e-mails. I am using an iMac running OS

Resolved Question:

I cannot access my e-mails. I am using an iMac running OS X 10 .9,1. I tried to turn the computer off 2 nights ago but was unable to do this because Mail wolud not shut down.I tried again but to no avail. The next morning when i went to the computer the icon bounced when I clicked on it but nothing more happened
Submitted: 3 years ago.
Category: Computer
Expert:  Ansh P. replied 3 years ago.

Ansh P. :

Hi and welcome. I'm Ansh and today, I will be trying my best to solve your issue.

Ansh P. :

Have you restated the computer yet?

Customer:

yes

Ansh P. :

Did it restarted?

Customer:

t

Customer:

yes

Ansh P. :

Can you try now again?

Ansh P. :

Press and hold the power button on the computer till it shuts down completely

Ansh P. :

when done, press power button once to start it and check mail after it boots up

Customer:

It appears to be working normally now

Ansh P. :

Glad to know that. :)

Ansh P. :

Please rate me below to finish.

Ansh P. :

And have a nice day.

Customer:

Thanks

Ansh P. :

You're most welcome. :)

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