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Jerry Hannell
Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8480
Experience:  Experience in Windows environment. ASP, Visual Basic, Ajax
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REQUIRE NETWORK KEY ?

Resolved Question:

REQUIRE NETWORK KEY ?
Submitted: 3 years ago.
Category: Computer
Expert:  Jerry Hannell replied 3 years ago.

XXXXX XXXXXnell :

hello sir/madam

XXXXX XXXXXnell :

I would like to help you, please let me know when you are ready

Customer:

ready

XXXXX XXXXXnell :

hi,

XXXXX XXXXXnell :

are you unable to connect to internet?

XXXXX XXXXXnell :

(through the router)

Customer:

yes i can

XXXXX XXXXXnell :

what is the problem exactly? can you give me details

Customer:

asks me for network key number or a ssid number not knowing what these are ?

XXXXX XXXXXnell :

do you have another computer in your network, that is already connected to internet?

XXXXX XXXXXnell :

or, is it the only computer in your network?

Customer:

yes am using this at this moment to you jerry

XXXXX XXXXXnell :

so the computer you are using now is already connected to internet through the same router. we can use a program to retrieve the password XXXXX your computer

XXXXX XXXXXnell :

we will use a program called wireless key finder

XXXXX XXXXXnell :

we can go step by step

XXXXX XXXXXnell :

can you download this now:
http://www.nirsoft.net/utils/wirelesskeyview.zip

XXXXX XXXXXnell :

and open the zip file. inside the zip file you will see 3 files. when you see them please let me know. we will run one of them (wireless key)

Customer:

no am on a different router does this make a difference

XXXXX XXXXXnell :

we can try it

Customer:

have tried but says will lose our connection ?

XXXXX XXXXXnell :

were you able to open the zip file?

XXXXX XXXXXnell :

do you see the files?

Customer:

no

XXXXX XXXXXnell :

can you try it

XXXXX XXXXXnell :

i will be here waiting

XXXXX XXXXXnell :

hi again

XXXXX XXXXXnell :

were you able to open the zip file?

Customer:

nothing happening ?

XXXXX XXXXXnell :

did you click on the link?

Customer:

nothing came up on the screen

XXXXX XXXXXnell :

when you click on the link what happens?

Customer:

nothing

XXXXX XXXXXnell :

can you try again

XXXXX XXXXXnell :

it will ask you a question - what would you like to do with the file - please select "RUN"

Customer:

yes jerry wireless key

XXXXX XXXXXnell :

do you see the 3 files?

XXXXX XXXXXnell :

you need to run "wireless key view"

Customer:

yes have opened and written on to cd.

Customer:

yes come back

XXXXX XXXXXnell :

were you able to see your password?

Customer:

come back

XXXXX XXXXXnell :

were you able to see your password?


Customer:

have we lost one another

XXXXX XXXXXnell :

were you able to find your key? (password)

Customer:

sorry lost you for a moment

XXXXX XXXXXnell :

were you able to open the zip file?

XXXXX XXXXXnell :

we can start again

Customer:

i take it i should be on the computer that is rquiring number ?

XXXXX XXXXXnell :

yes, you will need to go to your other computer now, and when it asks you the number, type it there

Customer:

ok. JERRY MANY THANKS SHALL COME BACK TO YOU GOD BLESS

XXXXX XXXXXnell :

you are welcome. if something goes wrong i will be here.

Jerry Hannell and other Computer Specialists are ready to help you