I would like to help you, please let me know when you are ready
are you unable to connect to internet?
(through the router)
yes i can
what is the problem exactly? can you give me details
asks me for network key number or a ssid number not knowing what these are ?
do you have another computer in your network, that is already connected to internet?
or, is it the only computer in your network?
yes am using this at this moment to you jerry
so the computer you are using now is already connected to internet through the same router. we can use a program to retrieve the password XXXXX your computer
we will use a program called wireless key finder
we can go step by step
can you download this now:http://www.nirsoft.net/utils/wirelesskeyview.zip
and open the zip file. inside the zip file you will see 3 files. when you see them please let me know. we will run one of them (wireless key)
no am on a different router does this make a difference
we can try it
have tried but says will lose our connection ?
were you able to open the zip file?
do you see the files?
can you try it
i will be here waiting
nothing happening ?
did you click on the link?
nothing came up on the screen
when you click on the link what happens?
can you try again
it will ask you a question - what would you like to do with the file - please select "RUN"
yes jerry wireless key
do you see the 3 files?
you need to run "wireless key view"
yes have opened and written on to cd.
yes come back
were you able to see your password?
have we lost one another
were you able to find your key? (password)
sorry lost you for a moment
we can start again
i take it i should be on the computer that is rquiring number ?
yes, you will need to go to your other computer now, and when it asks you the number, type it there
ok. JERRY MANY THANKS SHALL COME BACK TO YOU GOD BLESS
you are welcome. if something goes wrong i will be here.