hello sir/madam, I would like to help you, please let me know when you are ready
G'day Jerry, I'm ready when you are :-)
we can fix this problem by copying the DVD data on your harddisk, so you can directly play your content from your harddisk.
there are many reasons why you are unable to play the content directly from your DVD. for example your computer may require either VR specific drivers or a VR capable software installed. but it is easy to transfer the DVD data (and convert) from DVD to harddisk and play it in Windows media player
Yes, but the PC says that the DVD is empty and I can't see any files to copy (otherwise I could do that myself). The problem probably covers up to 50 DVDs
don't worry, using a special program, you will be able to copy the content. http://www.slysoft.com/en/clonedvd.html
this program is not free. but you can use it for free (30 days).
this program has its own Universal Disk Format (UDF) reader. there will be no need to install third-party UDF-2.5 driver.
So I would be able to check that it works - good. Obvious question - what's the price?
it is 39.00 EUR . but you can use it free for 30 days. (trial)
In response to the comment about the UDF 2.5 driver - would finding and installing that mean that the DVDs would be visible or would I still have to handle them one by one?
yes, programs like these already include the drivers. (like nero, imgburn etc) but they are all programs you need to pay.
i am searching for a program which is free
there are various programs but they are all paid programs. for example http://makemkv.com/
Yes, but if I got a UDF 2.5 driver, would Windows File Explorer be able to see the files on the DVD?
sometimes when you uninstall a program, it uninstalls the drivers too, that's why i am not sure if you will be able to continue seeing the content of the DVD through Windows file explorer after you uninstall the slysoft program
can you try this program. this is free.
it can retrieve the content from your DVD and then convert it to a standard format that your computer can play. (like AVI, MPG, WMV etc)
Sounds like what I would like, but ...
Just installed it and it can't see anything on the DVD!
are you able to get the DVD content from your DVD to your harddisk?
(using the program)
No. The DVD player can see (and play) the content but none of my PCs can (Win 7 and 8)
were you able to install the handbrake program?
I strongly suspect that the Toshiba recorder isn't doing something that it should when writing the VR mode disk. Video mode is fine.
Yep, installed Handbrake but again nothing (visible) on the DVD
from within Handbrake, can you try to convert DVD data and transfer the content to harddisk. (not from Windows file explorer)
But I can't select anything to convert 'cos it can't see anything on the DVD
it seems handbrake is not able to do it, can you try anydvd
you can click on the download button (you don't need to buy it)
and then download / install
anydvd will automatically detect the content of the DVD
OK, I've installed AnyDVD and tries to use it (tried the ripper) but it says that "Drive D is not ready!"
can you eject the DVD, and insert your DVD again
No difference - and I closed and restarted anydvd as well
can you insert another DVD. what happens?
OK, I've tried 2 other DVDs. One a video mode DVD which worked fine and the other a VR mode one which was just the same as before.
when you insert a vr mode DVD, anydvd says the drive d is not ready?
Snydvd says the drive is not ready when I tell it to copy. It does however recognise that there is something in the drive (before I put anything in, the drive is "D: PIONEER DVD-RW DVRTD11RS 1.01" but it changes to "D: PIONEER DVD-RW DVRTD11RS (DVD Video Recording)" when there is a disk in
did you restart your computer after installing anydvd? since it installed a system driver on your computer, your computer should be restarted. can you try it (restart, and when you come back to Windows, please try again)
Yes, I did restart.
do you have another computer? did you test your dvds on another computer?
so we can understand if there is a problem with your computer
I've tried them on all 3 pc's and they all behave the same - whether Win 7 or Win 8. As I said, I strongly suspect the Toshiba DVD recorder. The VR disks work fine there but are empty as far as the PCs are concerned. Video mode DVDs work fine - and I will now stop using VR mode, but it's a bit late for the existing disks.
it seems there is some kind of protection on dvds. do you have audio video output at the back side of your toshiba ? we can use a video capture device directly from your toshiba while it is playing on the tv
That sounds like too much manual processing to me. I'll just have to put up with not beig able to access those DVDs on my PCs.
ISOBuster could see the files but, without payiong for it, I couldn't tell wether it would actually ley me do anything useful with them. I was hoping that you knew of something else or another way around it. Thanks anyway
I am out of ideas. Let me opt out and redirect this question to other experts.If no expert opts in back, we can continue.Best regards.
I haven't tried Nero as I don't have it but I did try all the software suggested by XXXXX XXXXXnell. But, as I said in my question and reiterated to him several times, my PCs all show the disks as being empty - no files or folders. If I could get at the files, I would not have needed to ask. I'm beginning to think that we're all stumped by this one and I'll have to put up with not being able to watch them on my PC - not a major problem at all really.Anyway, it's now 21:30 now (Scotland) and I have an early start tomorrow, so I'm off to bed. Thanks for trying though.
I might point out that I am quite an experienced computer user. Before retiring, I spent over 30 years in the IT industry, starting as a programmer and with a BSc (Hons) in Computer Science. That was mainly on mainframes but extended to Unix boxes later. It's just PCs that I'm not quite so confident about, having used our PC Support group where necessary. Consequently I have tried the usual things and looked through a few forums and done some searches. I wasn't terribly hopeful that a simple solution was available. I could always use the PVR to copy the DVDs to its hard disk then burn them again in video mode but that would be somewhat time consuming. I was after a simpler, more elegant solution but if not, I'll probably just put up with it! Sigh :-)
From my reading, UDF 2.5 is supported under Windows Vista/7/8. I have 2 PCs running Win 8 and one Win 7. One of the Win 8 PCs (Toshiba C870-1H2 laptop) is only 9 months old. To me, this implies that UDF 2.5 is (or at least should be) supported by all of them. However, according to Windows File Explorer on each of the PCs, the DVDs are empty - no files, no folders, nothing and all space is free (according to Properties) - ie there's nothing on them.
My interpretation of what you (plural) have been telling me is that you know of no real solution but that I could rip the DVDs individually using ISOBuster (£39) or that I could copy/convert them, again individually, using Nero (£59). At least Nero has a trial version so that I can see whether it works. I am somewhat dubious because none of the previously suggested software has been able to see the data, so why should Nero!
I think that my next step will be to ensure that the DVDs play on a different DVD player - in which case we're back to the "Why won't my PCs see them" question!!!
I do feel that if I have to process the DVDs individually and copy/convert and re-burn them, it might be easier to do it on the Toshiba RD-XV48DTKB, burning then in video mode :-
I know how to do that,
I wouldn't need to buy anything and
I know it works
It all feels a bit like a sledgehammer and walnut solution though
Hmmm. 3 PCs (each a different brand and different ages) and 2 operating systems and all of them have bad DVD driver software!!??!! Rather unlikely.
ISOBuster free does NOT include extract from UDF - see http://www.isobuster.com/license-models.php
Hi. Sorry I haven't been in touch but I've been a bit busy. I have tried to read the DVDs on more PCs and DVD players but all with the same result - there's supposedly nothing on them. I am now more than suspicious that the DVD recorder isn't doing something it should, even though I have finalised the disks.
I also tried InCD but that requires an x86 processor and I've got Core I3s.Next thing I'm going to do is to download the trial of Nero and try that.
If that doesn't work, I'm back to where I was at the start of all this with my 'solutions' - ie I copy and reburn on the Toshiba or use ISOBuster. sigh. Won't be able to do it for a few days though. I will let you know.
I assume that this reply will go to both of you, so I'll address the firmare suggestion now. Updating firmware is outside my experience, but I did a bit of investigating. The Pioneer web sit says that I should NOT use them for OEM drives 'cos that could make the drive unusable and I could find nothing on the Acer site. However, I've tried the DVDs on a couple of friends' PCs but had the same result, so I'm less inclined to think that is the problem (ie happens on 5 different PCs). So I'll try Nero.
OK, I've downloaded the trial for Nero and I can use it to recover the data on the DVD. It still can't see it directly, which again makes me feel that the problem is with the DVD recorder.
Copy to HDD works fine and I have a DVD-RTAV directory containing VR_MANGR.IFO and VR_MOVIE.VRO. Changing the .VRO to .mpg does allow me to play it but ... there are multiple recordings on the DVD (and on most of my DVDs), so how do I get to them. Also, how do I re-burn the data so that I can get at it elsewhere? It looks as though Nero is having trouble with UDF or is it that the trial version is nobbled (I have noticed that it can only recover 1 'file' and seems to be able to convert to .mp4 only). If so, how can I tell whether it will do what I want or do they require that I take it on trust? Will they give me back my money if it doesn't?
Also, how do I re-burn the data so that I can get at it elsewhere?
I had hoped, from what you have all been saying, that Nero would do it all. It may do, BUT HOW CAN I TELL??
As an extra complication, doing it all on the Toshiba DVD unit seems to destroy the aspect details and I have to manually switch between them til I get it right, a recording at a time - and then reset it afterwards. Oh well, as Malcolm Fraser (ex-Prime Minister of Australia) said, "Life wasn't meant to be easy" ... but he did add "But it wasn't meant to be this hard!" although most media reports miss out that bit.
G'day again. I've bought and installed Nero and I can now extract the data from a DVD and then re-burn it and it works in the PCs and the DVD recorder - so I can get at the data but a DVD at a time. I could probably have done this using ISOBuster (as I suggested at the beginning) but the difference in cost was only about £20 and Nero gives me much more functionality for other projects.
Still, I think we have solved this as much as we can. Many thanks for your efforts.