For the recovery form, click here>>> Windows Recovery
Make sure to fill out as much information on the form as you can. The billing section is left blank since it's a free account.
It will take a few days to process your form. However you will receive a response and if you provide enough detailed information you should recover the account. Once you have submitted the form you will be provided a PIN and website. The PIN is for a temporary account on the Microsoft private forum site. It allows you to discuss the account in question with their support team. You can ask questions about the account and check the status of the questions and form. It's a support ticket through their Windows Live Solution Center.
Please let me know if you have any further questions BEFORE selecting any negative rating. I will answer your follow ups.
If all goes well will I recover all my e-mails?
so having given my husbands e.mail address is that where they will send the pin?
How long does it usually take?
having paid £42 if I need to get you again - how do I get in touch i.e. what address?