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Engineer Hamid
Engineer Hamid, Computer Enthusiast
Category: Computer
Satisfied Customers: 8
Experience:  BSc Computer Science, MTA, A+, MCP, MCTS, HP ExperOne.
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MY CANON PRINTER MX435 IS VERY SLOW WHEN COPYING

Resolved Question:

MY CANON PRINTER MX435 IS VERY SLOW WHEN COPYING
Submitted: 3 years ago.
Category: Computer
Expert:  Freddy M. replied 3 years ago.
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Hello my name isXXXXX look forward to assisting and am very sorry to hear that you are having this problem.
Does the same thing happen if you try to print from the computer?
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Customer: replied 3 years ago.

NO PRINTING IS ALL RIGHT

Expert:  Freddy M. replied 3 years ago.
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Ok what if you make a scan?
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Customer: replied 3 years ago.

SCAN ALL RIGHT

Expert:  Freddy M. replied 3 years ago.
.
Please turn off caps lock when replying it is very hard on the eyes.
Does it give any type of error or anything before copying?
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Customer: replied 3 years ago.

copy takes time to start then a long time to copy document

Expert:  Freddy M. replied 3 years ago.
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Ok turn off the machine and unplug it.
Then with it unpluggedhold down any button for 30 seconds.
Plug it back in, turn it on, and please try making a copy let me know if anything changes.
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Customer: replied 3 years ago.

no change 6mins to copy document

Expert:  Freddy M. replied 3 years ago.
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That is a very long time for a copy, does it do the same thing with both black and white as well as color?
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Customer: replied 3 years ago.

yes just the same

Expert:  Freddy M. replied 3 years ago.
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Ok have you checked the intensity settings to make sure it is set to standard etc instead of the highest options? That could make copies take a long time.
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Customer: replied 3 years ago.

no change

Expert:  Freddy M. replied 3 years ago.
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I apologize but I need to opt out and open this to all experts.
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Customer: replied 3 years ago.

ok

Customer: replied 3 years ago.

my printer scans faster than copying

Customer: replied 3 years ago.

can this problem be solved

Expert:  Engineer Hamid replied 3 years ago.
Hello my name isXXXXX have 13 years experience on hand-on repair, two years within printing industry.

May I ask please, what is it you are trying to copy? Is it a full document? Can you please try writing a small word on a paper and try to copy that using the cannon printer please. For test purposes.

Thank you

Hamid
Expert:  Engineer Hamid replied 3 years ago.

Hello, I still have not heard anything back from you. Can you please update me if the problem has been resolved or not. I look forward to hearing from you. If you are satisfied with my service please leave me 5 smiley excellent feedback as I am new to this website and this would really help me keep on the right track! I look forward to hearing from you! Best Regards XXXXX XXXXX

Customer: replied 3 years ago.

I only copy single sheets copying still slo

Expert:  Engineer Hamid replied 3 years ago.
Thank you for your reply.
I would like to run through one final step of troubleshooting with you and that will be to reset the printer please follow the following steps:

• 1 Switch the Canon MX435 off using the "Power" button, then push the "Stop/Reset" button on the control panel. Hold the button down for about five seconds.
• 2
Push the "Power" button while holding "Stop/Reset." Hold down both buttons for five seconds.
• 3
Release "Stop/Reset" while holding down the "Power" button.
• 4
Push "Stop/Reset" twice while continuing to hold the "Power" button. Release the "Power" button. The power light will turn green.
• 5
Once the light is steady green, push "Stop/Reset." Wait about three seconds and push it again. Wait three more seconds and push it one final time, for a total of three times. The power light will turn orange.
• 6
Push the "Power" button, then lift the MX435 cover open.
• 7
Remove both ink cartridges and wait 10 seconds. Replace the cartridges and close the MX435 cover. Wait 30 seconds.
• 8
Push the "Power" button. Wait a few seconds to allow the printer to fully power down, then switch the Canon MX435 back on using the "Power" button.

Customer: replied 3 years ago.

copying much faster thank you

Expert:  Engineer Hamid replied 3 years ago.
That's great to hear!
Please rate my experience with you,
Please leave 5* excellent feedback as I am new to this website and this would really help me.

Best Regards
Eng. Hamid
Engineer Hamid, Computer Enthusiast
Category: Computer
Satisfied Customers: 8
Experience: BSc Computer Science, MTA, A+, MCP, MCTS, HP ExperOne.
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